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Last updated: 17 October 2026
LibaasMehal (“we,” “us,” or “our”) is a Pakistan-based online clothing store operating at https://libaassmehal.com/. This Privacy Policy explains how we collect, use, and share personal information when you browse our website, place an order, or contact us.
Depending on how you interact with our store, we may collect:
Contact details: Your name, phone number, email address, and delivery or billing address.
Order information: Products purchased, selected sizes and colours, order value, payment method, and delivery status.
Customer communications: Messages, enquiries, feedback, and information you provide when requesting assistance.
Technical and browsing information: Your IP address, browser, device information, pages viewed, and interactions with our website, collected through Shopify and technologies such as cookies.
We use your information to:
Process, confirm, and deliver orders.
Arrange Cash on Delivery collection.
Send order confirmations and delivery updates.
Respond to enquiries and handle cancellations, returns, exchanges, or refunds.
Maintain business records and protect against fraudulent or unauthorised activity.
Understand website performance and improve the shopping experience.
Send promotional communications where you have opted in or where otherwise permitted by applicable law.
You can unsubscribe from promotional emails using the link provided or contact us to stop other marketing messages. Order-related communications may still be necessary.
When you select Cash on Delivery (COD), we share the information needed to deliver your parcel and collect payment with our courier partner. This may include your name, phone number, delivery address, and amount payable.
We do not require card details to process a COD order.
We may share relevant personal information with:
Shopify, which provides the platform supporting our online store.
Courier and logistics partners, to deliver orders and collect COD payments.
Service providers, such as customer support, communications, and website applications used to operate our business.
Analytics or advertising partners, if these services are enabled, subject to applicable consent requirements and privacy choices.
Authorities or professional advisers, where necessary to meet legal obligations, respond to lawful requests, resolve disputes, or protect our rights.
Our store is hosted on Shopify. Shopify and other service providers may process or store personal information outside Pakistan.
For information about how Shopify handles personal information and the privacy choices it offers, visit the Shopify Consumer Privacy Policy.
Our website uses cookies and similar technologies to support functions such as shopping carts, checkout, and remembering preferences.
Depending on our store settings and installed services, these technologies may also support analytics and advertising. Where required, we request consent before using non-essential technologies.
You can manage cookies through your browser and any privacy controls available on our website. Blocking certain cookies may affect store functionality.
We retain personal information for as long as reasonably necessary to fulfil the purposes described in this policy, including processing orders, providing support, maintaining required records, and resolving disputes.
Retention periods vary according to the information involved and applicable obligations.
We take reasonable steps to protect personal information against unauthorised access, misuse, loss, or disclosure. However, no internet transmission or electronic storage system is completely secure.
You can contact us to request access to, correction of, or deletion of your personal information, or to ask questions about its use.
Depending on applicable law, you may have additional rights, including withdrawing consent or objecting to certain processing. We may need to verify your identity before handling a request. Some information may need to be retained for legal obligations or unresolved transactions.
Our store is intended for general shoppers and is not directed at children. If you believe a child has provided personal information without appropriate authorisation, please contact us so we can review and address the matter.
Our website may contain links to external websites. Their privacy practices are governed by their own policies, which we encourage you to review.
We may update this Privacy Policy when our practices, services, or applicable requirements change. The latest version will be published on this page with an updated date.
For privacy questions or requests, contact:
LibaasMehal
Website: https://libaassmehal.com/
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