Shipping & Delivery Policy

At LibaasMehal, we aim to make receiving your favourite dresses simple and convenient. We offer Cash on Delivery (COD) for eligible delivery addresses in Pakistan.

Delivery Coverage

We deliver within Pakistan to locations covered by our courier partners. Delivery to certain remote areas may be unavailable or take additional time.

Order Processing

Orders are usually processed within [insert processing time] working days, excluding public holidays.

Please provide your complete delivery address and an active mobile number. We may contact you to confirm your order before dispatch. Incomplete details or delayed confirmation may affect processing.

Estimated Delivery Time

After dispatch, delivery usually takes [insert delivery timeframe] working days, depending on your location and courier availability.

Delivery dates are estimates. Public holidays, weather, road closures, and courier disruptions may cause delays.

Shipping Charges

Shipping charges, if applicable, are displayed at checkout before you place your order. Your final total includes the product price and any applicable delivery charges.

Cash on Delivery (COD)

With COD, you pay the total amount shown on your order confirmation in cash to the courier when your parcel arrives.

Please keep the exact amount ready and ensure someone is available to receive the parcel. COD availability depends on your location and our courier partner’s coverage.

Order Tracking

Once your order has been dispatched, tracking details will be shared through the contact information provided with your order, where available.

Tracking updates may take some time to appear after the courier receives your parcel.

Address Changes and Cancellations

If you need to change your address or cancel an order, contact us as soon as possible through our Contact Us page.

We will try to accommodate your request before dispatch. Once an order has been handed to the courier, changes or cancellations may no longer be possible.

Missed or Unsuccessful Deliveries

If the courier cannot reach you or locate your address, delivery may be delayed or the parcel may be returned to us.

Please respond to courier calls and keep your phone available around the expected delivery date. If your parcel is returned, contact us to discuss whether redelivery is possible and whether additional charges apply.

Damaged, Incorrect, or Missing Items

Please check your order after receiving it. If an item is damaged, incorrect, or missing, contact us promptly with your order number and clear photographs of the item and packaging.

Requests will be handled according to our Return, Exchange & Refund Policy.

Contact Us

For shipping questions or help with a delivery, please visit the Contact Us page at libaassmehal.com.